Delete your Waoo Photo account

How to delete it

1. Sign in to Waoo Photo, on the web or in the app.
2. Open your Profile from the account menu.
3. Under Delete account, choose Delete my account. The list shows every app your account is used in.
4. Enter your password (and your authenticator code if you use one), type DELETE, and confirm.

What happens

• Your account is switched off at once and you are signed out on every device. Phone backup stops, and any bank connections are disconnected.
• After 30 days, everything stored with the account is permanently deleted: photos and videos, albums and shares, people and faces, documents, money and bank data, trips, recipes, health records and everything else you saved.
• We keep only what we are required to: records of payments and orders, the terms you accepted, and your support conversations.
• Changed your mind? Email [email protected] within those 30 days and we can restore it.

Deleting some of your data instead

You don't have to delete your whole account to remove things from Waoo Photo. Signed in, you can:

• Photos and videos: open one and choose Delete, or select several in your library and choose Delete. They go to the Trash, which empties on its own after the time you choose in Library settings (30 days unless changed); empty it there to remove them from our servers at once.
• Albums: delete the photos in an album, then delete the empty album.
• Shares: on the Sharing page, open a share and choose Revoke. Everyone loses access and the link stops working.
• Comments: remove any comment you left on a share.
• Face tags: open a photo and remove the tag from a face.

For anything else, email [email protected] from the address your account uses and tell us what to delete. We delete it within 30 days and reply when it is done.

Can't sign in?

Email [email protected] from the address your account uses and ask for it to be deleted. We reply to confirm it is you, then delete it the same way.